Membership Terms
& Conditions

1. Membership Eligibility

• You must be at least 18 years old.
• You must be the registered owner or authorized operator of the enrolled vehicle.
• Membership applies only to the enrolled vehicle unless otherwise approved in writing.
• Memberships are non-transferable unless authorized by the Company.

2. Membership Plans

Membership plans include:

• Basic
• Standard
• Premium

Each plan includes only the services specifically listed in the Membership Benefits Guide.

Unused services expire at the end of the membership period.

Membership benefits have no specific cash value.

3. Membership Benefits

Benefits may include:

• Oil changes
• Brake inspections
• Tire rotations
• Vehicle inspections
• Check engine diagnostics
• Battery boost services
• Mobile tire assistance
• Brake pad replacement
• Anti-rust treatment
• Belt replacement
• Battery replacement
• Fluid top-ups
• Labour discounts

Benefits cannot be exchanged for cash, transferred to another customer, transferred to another vehicle, or substituted for services not included in the selected membership.

4. Payment & Billing

By purchasing a membership, you authorize the Company to charge your selected payment method.

Membership fees:

• Are payable in advance.
• Are subject to applicable GST/HST (third-party fees may apply depending on your mode of payment).
• Are non-refundable once any membership benefit has been redeemed, except where required by applicable law.

Outstanding repair invoices remain payable regardless of membership status.

5. Automatic Renewal

If Auto-Renew is selected, your membership will automatically renew using your saved payment method.

You may disable Auto-Renew at any time before your renewal date through your online account or by contacting us.

6. Appointment Policy

Membership services are provided by appointment only. Appointments are subject to technician availability.

The Company reserves the right to reschedule appointments because of:

• Technician illness
• Equipment failure
• Parts shortages
• Weather
• Emergencies
• Other operational requirements

Repeated missed appointments may result in suspension of membership privileges.

7. Mobile & Roadside Assistance

Where included:

• Service is available only during published operating hours.
• Mobile assistance is limited to the geographic service area of 100km from the service station.

The following are not included:

• Accident recovery
• Winching
• Vehicle extraction
• Off-road recovery
• Emergency services

If roadside repair is not possible, the customer is responsible for arranging towing.

8. Customer Responsibilities

Customers agree to:

• Provide accurate vehicle information.
• Disclose known vehicle defects.
• Maintain valid insurance, including adequate coverage for all perils including natural disasters.
• Remove all valuables before leaving the vehicle.
• Maintain legal registration of the vehicle.

The Company is not responsible for the following items left in the vehicle:

• Cash
• Electronics
• Tools
• Jewelry
• Firearms
• Personal documents
• Other personal belongings

9. Service Limitations

Inspection reports represent the professional opinion of our technicians based on the condition of the vehicle at the time of inspection.

Because vehicle condition may change over time and hidden defects may not be discoverable without further disassembly, inspection reports should not be interpreted as guarantees regarding future vehicle performance.

The Company does not guarantee that every mechanical fault can be detected during a standard inspection.

10. Repairs & Estimates

Repair estimates are based upon visible conditions at the time of inspection.

Additional defects discovered during repairs may require revised estimates and additional customer authorization.

No repair estimate constitutes a fixed-price quotation unless expressly stated in writing.

Labour outside the scope of subscription coverage is charged at the rate of $140 per hour.

11. Warranty

Replacement parts remain subject to manufacturer warranty terms. Repairs performed using aftermarket or reconditioned parts are subject to the applicable supplier warranty.

The Company does not warrant:

• Normal wear and tear
• Unrelated future mechanical failures
• Failures caused by misuse, neglect, collision, modification, or lack of maintenance

12. Limitation of Liability

To the maximum extent permitted by law, the Company's total liability arising from any claim relating to a membership or service shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

The Company shall not be liable for indirect, consequential, incidental, special, or punitive damages, including:

• Loss of income
• Business interruption
• Rental vehicle costs
• Towing expenses
• Loss of use
• Diminished vehicle value
• Missed appointments
• Inconvenience

Nothing in these Terms excludes liability where exclusion is prohibited by applicable law.

13. Release of Liability

Except where caused by the Company's negligence or where prohibited by law, customers release the Company, its owners, employees, technicians, contractors, and agents from claims arising from:

• Pre-existing mechanical failures
• Hidden defects
• Manufacturer defects
• Normal component wear
• Third-party parts failures
• Delays caused by suppliers
• Weather events
• Acts of God
• Cyber incidents
• Government restrictions

14. Vehicle Storage

Vehicles not collected within seven (3) days after notification may incur daily storage fees.

Vehicles abandoned on Company property may be dealt with in accordance with applicable provincial legislation.

15. Website Use

Users agree not to:

• Attempt unauthorized access
• Interfere with website operation
• Upload malicious software
• Copy Company intellectual property
• Use the website for unlawful purposes

16. Privacy Policy

Personal information is collected, stored, and processed in accordance with applicable Canadian privacy legislation.

By using our services, you consent to the collection and use of your information for:

• Membership administration
• Appointment scheduling
• Repair history
• Warranty administration
• Customer communications

17. Suspension or Termination

The Company may suspend or terminate a membership immediately for:

• Fraud
• Abusive behaviour
• Misuse of membership benefits
• Non-payment
• Violation of these Terms

Where appropriate, refunds will be calculated after deducting the retail value of benefits already received, administrative fees, and any outstanding balances.

18. Governing Law

These Terms are governed by the laws of the Province of Alberta and the applicable federal laws of Canada.

Any legal proceeding shall be brought before the courts of Alberta unless otherwise required by law.

19. Company Privileges

• The Company reserves the right to change its business address within the city of business without the approval of the subscriber.
• The Company shall be at liberty to recommend parts brands suitable for the satisfactory quality service of the customer.
• The determination of the aesthetic and structural condition of the vehicle, protection operations, addressing defects, decontamination, and depth of wear and repair shall be at the discretion of the Company.

20. Changes to These Terms

The Company may revise these Terms from time to time. Material changes will be posted on this website before taking effect.

Continued use of the membership after the effective date constitutes acceptance of the revised Terms.

21. Contact Us